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Three Key Insights for Maximizing Learning Through Hiring

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MIT Review

Leaders aiming to harness innovation often turn to external hires to inject fresh knowledge into their organizations. However, recent studies reveal that bringing in talent from outside doesn’t guarantee effective knowledge absorption. Here are three essential insights to help organizations fully leverage their new hires’ expertise:

1. The existing organizational knowledge framework impacts learning success. Companies with deeply interconnected processes often face challenges in integrating external knowledge. Employees may resist abandoning familiar methods, and in complex environments, aggressive hiring may confuse rather than clarify, especially when conflicting inputs come from multiple new hires. Leaders should be cautious about rapid hiring in such contexts.

2. Generalists play a pivotal role in spreading new knowledge. Talented outsiders’ expertise stays isolated unless the organization has versatile employees who can connect different technological areas. Such generalists are invaluable when exploring new technological domains. Before expanding external recruitment, leaders should ensure enough generalists exist to bridge new knowledge across teams.

3. Hiring entrepreneurs can drive innovation if empowered properly. Former startup founders bring unique skills but deliver the most value when placed in middle-management roles with genuine decision-making power. This approach works best in smaller, younger companies already engaged in innovation. Leaders should offer these entrepreneurs autonomy and cross-functional influence to unlock their full potential.

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