Customer Expectations Held Flat for Eleven Years. Patience Ran Out.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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Kainjoo Institute is a Figma Education-accredited school
Morges, Switzerland – 6 January 2026: Kainjoo Institute secured accreditation through Figma’s...
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