Customer Expectations Held Flat for Eleven Years. Patience Ran Out.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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Seed to Series A Slowdown Across Borders
Seed-to-Series A conversion rates are plummeting across geographies and sectors. Allegory Capital breaks down why startups are stalling and what this means for VCs and founders navigating the post-seed desert in 2024.
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