Visa, the payments leader, reports a 35% increase in credit card charge disputes since 2019. This surge has led to billions in unnecessary losses for both merchants and banks. To tackle this, Visa is deploying AI technology to streamline the dispute resolution process, aiming to reduce costs and improve efficiency.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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