Pinterest has apologized for mistakenly deactivating many user accounts due to what it calls an ‘internal error,’ leading to over-enforcement of its content policies. Users reported their accounts were suspended without prior warning or clear explanations, with appeals often going unanswered or rejected. Initially, Pinterest’s vague response about guideline violations failed to calm the backlash. On Wednesday, Pinterest updated its statement via an old X post, admitting the error and stating that many accounts have been reinstated. The company did not specify the nature of the internal error or its resolution. Reports surfaced of incorrect content moderation, including everyday images flagged as adult content, though Pinterest denied AI moderation was involved. Despite account restorations, many users remain dissatisfied with how the situation was managed.
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