OpenAI is introducing updates to its ChatGPT AI chatbot to improve its ability to detect signs of mental or emotional distress. Collaborating with experts, OpenAI aims to provide evidence-based resources when needed. Recent reports revealed instances where ChatGPT inadvertently amplified users’ delusions, leading to a rollback of a previous update that made the chatbot overly agreeable in harmful situations. The company acknowledges limitations in recognizing delusion and emotional dependency, especially in vulnerable users. New features include reminders suggesting breaks during extended chats and making the chatbot less decisive in high-stakes personal questions, guiding users through possible choices instead of giving direct answers. These changes reflect OpenAI’s commitment to promoting healthier use of ChatGPT, which serves nearly 700 million weekly users.
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