Despite widespread discussions about AI agents transforming business processes and heralding the end of SaaS, these forecasts have yet to materialize significantly in the market. While such claims have influenced SaaS stock fluctuations, the reality is that AI integration into enterprise business processes remains limited.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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