Ken Villum Klausen, the co-founder of Danish digital bank Lunar, is stepping down from his role as CEO after leading the company for over a decade. He will be succeeded by an experienced executive with a background at Danske Bank and Saxo Bank, signaling a new chapter for the fintech firm.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
Read More
TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
Read More