After six years at the helm of LinkedIn, Ryan Roslansky has resigned as CEO. The leadership baton is now passed to Dan Shapero, the company’s Chief Operating Officer, who assumes the CEO role immediately, signaling a new chapter for the professional networking giant.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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