Will Cathcart is transitioning to a new role within Meta, paving the way for Kunal Shah, founder of Indian fintech firm CRED, to step down as CEO and become the new head of WhatsApp. Alongside this leadership shift, Meta has announced a $900 million investment in an Indian startup, signaling a deepened focus on the region’s tech ecosystem.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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