Artificial intelligence is increasingly becoming a central part of the hiring process, extending beyond resume screening to conducting live interviews. According to a report by the hiring platform Greenhouse, nearly two-thirds of job seekers in the U.S. have experienced AI interviews recently, yet many find this trend off-putting. The survey of nearly 1,200 workers reveals that 38% have exited hiring processes upon encountering AI interviews, with another 12% intending to do so if faced with one. A major issue is the lack of transparency: about 70% of candidates were not informed in advance that AI would be conducting their interviews, leading to discomfort and mistrust. Candidates are particularly concerned about being evaluated through prerecorded video, AI monitoring, and uncertainty over whether they interact with humans or machines. Additionally, biases such as ageism and racial bias persist in both AI and human interviews, with many candidates receiving little to no feedback after AI assessments. While some appreciate AI’s consistency and convenience, most desire clearer disclosures about AI’s role and the option to interview with humans. Companies can’t rely solely on AI without building candidate trust through transparency and human oversight.
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