Lead Edge Capital, a growth investor focused on private software and technology-enabled companies, uses diverse investment strategies. Brian Neider, a partner at the firm, discusses the investment criteria they prioritize and explains why AI has not yet been included in their portfolio.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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