For years, the advertising world blamed fraud for many challenges. However, with AI-driven automation simplifying media buying, deeper issues of structural waste are now becoming evident. Insights from Blockboard shed light on this evolving landscape.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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