The core issue for marketing agencies isn’t about keeping up with AI advancements or building an all-encompassing planning and buying infrastructure. The real challenge lies deeper and is more complex — the loss of skilled talent, which is more difficult to address.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
Read More
TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
Read More