The once steady middle ground in the marketing industry is fading amid a shrinking market, with many professionals feeling uncertain about what lies ahead. This shift reflects a broader tension as AI influences divergent opinions on marketing’s path moving forward.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
Read More
TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
Read More