Brett O’Brien, who served as chief sports officer at PepsiCo, has been named Foot Locker’s new Chief Marketing Officer. This appointment follows the retailer’s acquisition by Dick’s Sporting Goods in September, signaling a fresh strategic direction for the brand.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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