Dylan Field, CEO of the $28 billion design company Figma, emphasizes that AI should be seen as a catalyst for business growth rather than a tool for reducing headcount. Instead of downsizing, Figma is investing in hiring more talent to leverage AI capabilities.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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