Lee McIntire, who serves as an independent member of Fermi’s board, has been appointed as the new CEO. This appointment comes over three months after the company parted ways with its co-founder Toby Neugebauer, who previously held the CEO position.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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