Agencies are increasingly facing unrealistic deadlines and excessive time demands from clients, a trend that appears to be becoming the norm. Recent studies highlight growing frustration among marketers and agencies regarding the pitch process, revealing significant despair over the current expectations and pressures.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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