In this inaugural episode of Executive Function, host Brett engages with Jeanne DeWitt Grosser, COO at Vercel. Jeanne shares insights from her extensive experience, including nearly ten years at Stripe where she was instrumental in growing global revenue teams and steering product partnerships.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
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TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
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