Box CEO Aaron Levie explains that CEOs are particularly prone to what he calls “AI psychosis,” a phenomenon where leaders develop unrealistic expectations about AI after only witnessing its polished results. Levie suggests that this happens because executives are often far removed from the operational work required to make AI truly effective. He points out that while prototypes and quick results look promising, the real challenge lies in the lengthy and complex process needed to achieve sustainable AI outcomes. The best way for CEOs to overcome this is by engaging extensively with AI themselves to understand both its potential and the significant effort behind its deployment. Levie emphasizes this hands-on experience as vital to bridging the gap between AI’s promise and the reality of its implementation. He also shares how AI has transformed his own workflow, enabling deep research and boosting productivity.
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