For years, the tech world lived by “if the product is free, you are the product.” We accepted this as the norm. However, after numerous data scandals and privacy missteps, this mindset is evolving. We’re now witnessing a significant change where privacy becomes a fundamental software feature rather than an afterthought.
The American Customer Satisfaction Index read 76.1 in August 2026, the same score it held in 2015, so United States customer expectations have held flat for eleven years while complaints hit records and the variable that actually moved was tolerance.
Read More
TLDR: Regulated-industry marketers who build neuromarketing capabilities at pre-launch stage convert compliance...
Read More