When it comes right down to it, the emotionally intelligent leader looks before she leaps, this data analytics CEO says.
Leaders are glorified for trusting their gut and making on-the-spot decisions, but in my experience that’s the easy part of the job. Controlling impulses is far more challenging, and often more beneficial. For leaders who are pushing to get things done as efficiently as possible, this tension between speed and taking a moment to reflect feels contradictory. But the role of a leader is to guide, manage, and leverage people to drive outcomes. And that’s where impulse control can make or break how you steer an organization.