Insights from behavioral science show that people in the workplace are humans first, employees second. Knowing what makes people tick and fulfilling those basic human needs is your first line of defense in riding the turnover tsunami.
Growing up, a few of my baseball coaches were some of the most ruthless and demanding people I’ve ever met. They used fear to push my team to our physical and emotional limits, intimidated us with cruel ultimatums, and didn’t really seem to care about us as people. They did everything they could to win — and punished us when we didn’t.