Most new ventures are driven by a solo entrepreneur, but many forget to build a team for long-term success.
Based on my own long experience in business, team satisfaction, engagement, and productivity continues to be a challenge. According to consistent feedback over the past several years, even in the best companies, employees seem stuck at less than 40 percent happy and “fully engaged.
Let’s get one thing out of the way early: I’m not anti-sales. I’d just say I’m more pro-customer and product. And by focusing on these two areas, I’ve been able to scale my company to more than 20,000 customers in 90 countries without a sales team. Before jumping on the no-sales train, though, I think it’s essential you first understand why I’ve developed this philosophy. Putting customers on the same side of the table As a business owner, I’ve been blessed to purchase solutions from some incredibly technical, responsive, and supportive salespeople. They’ve been a delight to work with, and…This story continues at The Next Web